Shipping & Returns
There are two things that we care about the most—our books and our customers. This is why we make sure that our store policies will be clear and fair, so you will enjoy the best shopping experience and great deals. Scroll down to read more.
Shipping Policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with the a tracking number to track your package.
All of our shippments are sent through USPS via media mail. We use Media mail as the cheapest option to ship out our product. Media mail shipping times are 3-10 business days. For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at randichpublishing@gmail. .com with your name and order number, and we will look into it for you.
Return & Exchange Policy
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at randichpublishing@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at randichpublishing@gmail.com